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watcher issue

Prakhar Jagariya
Contributor
July 13, 2018

Hello All,

I am JIRA software for project management and facing the issues in the below scenarios 

 

1) I am able to add watcher in one particular project but not in other 

2) I am not able to add the default watchers to the project tasks 

 

I have tried the below troubleshooting 

1) Permission scheme --> Manage user and added all the users

2) Created new project role and assigned all the permission 

3) Assigned the permission on any user log in also did not work for me.

 

Note: I am using different templates for different project.

The one which i am able to add the watcher is made out of Agile template and other one is made out of Scrum template.

Not sure if this is the reason.

 

Attaching the screen shots for the reference.  

 

 

 

 

watch1.PNGwatch3.PNGwatch4.PNGwatcher2.PNG

 

2 answers

0 votes
Kimberly Deal _Columbus ACE_
Community Champion
July 13, 2018

@Prakhar Jagariya

Do you get any sort of error, or do they just not show up as an option to add?

0 votes
Kimberly Deal _Columbus ACE_
Community Champion
July 13, 2018

@Prakhar Jagariya

You need to also make sure that they have Browse Project in the Permission Scheme

Browse Project.PNG

Prakhar Jagariya
Contributor
July 13, 2018

Hello @Kimberly Deal (Columbus AUG 

 thank you for your reply i have added all the groups and users in the Browse Projects.

but still not able to add the user  

Here is how my Browse Project looks like watch6.PNG

Prakhar Jagariya
Contributor
July 13, 2018

watch7.PNG

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