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we are creating workload pie chart with my saved filter but it's error like An internal server error

koteswararao
Contributor
July 7, 2019

we are creating workload pie chart with my saved filter but it's showing error like An internal server error occurred when requesting resource

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Jack Brickey
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February 7, 2022

@koteswararao , it appears that you are on cloud is that correct? Is this problem persisting? Can you share an image of exactly what you are seeing? If you are seeing an error message like this it is likely that you will need to have Atlassian support log into your instance and have a look.

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Andrew
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July 8, 2019 edited

Hi @koteswararao ,

Unfortunately it is less information. Could You please check log files?

  • C:\Program Files\Atlassian\Application Data\JIRA\log (on Windows) or
  • /var/atlassian/application-data/jira/log (on Linux)

Sorry not see that for cloud. I recommend ask to support team.

B.R.

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