why the checkboxes custom field don't show in the issue?

[Nicolas Andika]

Dear all,

i have created checkboxes custom fields but when i create the issue, it didn't show in the ticket even though i already put the fields inside the screen, where is the problem?

Thankyou

[Manon Soubies-Camy · Accepted solution]

Hi @Nicolas Andika,

When creating an issue, you can click on ••• > Find your field to debug:

Type in the name of your field, and Jira will run some tests to check why you are not seeing it.

If that doesn't help, you can also click on ••• > Show fields to check your custom field is selected.

Hope this helps!

- Manon

[Nicolas Andika]

Hi @Manon Soubies-Camy 

i already tried the suggestion, thankyou it works

[Nikola Perisic · Accepted solution]

Hello @Nicolas Andika 

Check the Show your fields option and search for that custom field.

If that doesn't work, when you create an issue, navigate to the Find your field and search for your custom field.

[Nicolas Andika]

Hi @Nikola Perisic 

Thankyou for the suggestion, it helps a lot