Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

All-in-one Report plugin: An error occurred while processing your request

Ana Kostic
Ana Kostic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 21, 2016

When I try to generate report, I get message "An error occurred while processing your request. Please try again later.". This message appears randomly and very frequently.

Is there any fix for this?

Answer
Watch
Like Be the first to like this
479 views

3 answers

0 votes
All-In-One Support
All-In-One Support
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
January 22, 2016

Hello!

Yes, log files will be helpful in investigating the problem. Please email them to info@jirareports.com

Thank you and sorry again for the problem.

Regards,

All-In-One JIRA Reports

 

Reply
0 votes
Ana Kostic
Ana Kostic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 22, 2016

Sorry, but we have Jira server. The version of our Jira is 6.4.1. Can I send you some log file?

 

Reply
0 votes
All-In-One Support
All-In-One Support
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
January 22, 2016

Hello!

Thank you for contacting us and we apologize for the problems you are facing.

To help us investigate, please let us know your JIRA URL.

Regards,

All-In-One JIRA Reports

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
atlassian, atlassian government cloud, fedramp, webinar, register for webinar, atlassian cloud webinar, fedramp moderate offering, work faster with cloud

Unlocking the future with Atlassian Government Cloud ☁️

Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.

Register Now
AUG Leaders

Atlassian Community Events

Community
Forums
FAQs Forums guidelines
Learning
About learning Resources
Events
Copyright © 2025 Atlassian
Privacy Policy Terms Security
Welcome illustration

Welcome to the new Atlassian Community

Online forums and learning are now in one easy-to-use experience.

By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.