Certain users in my organization see an automatic description when creating issue types

[Jes]

We are on the free plan, so I had to use some of Jira's templates versus create custom-built templates for my projects. I have gone in and modified all the settings for each project, but I have users on my Engineering project that see an automatic description in the ticket when they create them. This does NOT happen for myself and there is no automation set-up for adding a description when a ticket is created. 

I have looked in all my settings and have no idea where this is coming from. any help is appreciated because the team is getting frustrated to see the prompts and have to delete them out before adding their details.

here's what it looks like

[Jes]

ignore

[Mikael Sandberg]

The pre-populated text is something that is available in team-managed projects and you can modify/remove it if you go to Project settings > Issue types and select the issue type that this is on.

[Jes]

thanks @Mikael Sandberg this is a company-managed project and when i follow the directions above i see this screen 

i'm pretty familiar with jira and custom settings, which is why this is so confusing to me. i also dont see the prompts, but my team does

[Mikael Sandberg]

Okay, do you happen to use an app like Scriptrunner? It could be that the app only adds the default text for certain users/groups/roles in the project.