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Diagram disappeared from page

Julia Zheldak
Julia Zheldak
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May 31, 2018

Is there any way to restore a diagram that disappeared?

The page now shows "Error 404 No diagram found". It wasn't deleted. Reverting to previous versions of the page doesn't help. Tried to open the diagram in editor, it shows a blank white page and doesn't load at all.  Clicking on "View attachment" shows page not found. Where could it have gone and how can I find it out? It was a big process flowchart, remaking it will take ages.

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Moses Thomas
Moses Thomas
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June 12, 2018

@Julia ZheldakYour  best  choice  is to  contact Gliffy support vendor

Best!

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Moses Thomas
Moses Thomas
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May 31, 2018

@Julia ZheldakIs you  license to  gliffy  still  valid ?

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Julia Zheldak
Julia Zheldak
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June 12, 2018

Yes, it is. the problem is with only 1 diagram. nothing else has been affected.

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