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How to get Zendesk ticket's ID from Jira cloud via rest-api?

Yevgenia Lakhtyuk
Yevgenia Lakhtyuk March 6, 2018

We have integrated Jira cloud and Zendesk. And in Jira I can see zendesk ticket conected with Jira issue. I use tempo rest API to export worklogs in JSON format. But there I can not see Zendesk ticket's ID. How I can get it? Other side, I can get ticket's ID from Zendesk API but it's without Jira issue key connected to this ticket.

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Rishabh Batra
Rishabh Batra
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February 18, 2019

I don't how to do that with jira API. But there is a solution for this on ZENDESK API. 

 

https://developer.zendesk.com/rest_api/docs/services/jira

You can get jira issues corresponding to zendesk tickets using this api. 

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