Project Configurator 2.1.2 fails on export of Scrum Kanban Boards

[Richard]

Upon attempting export of a single project, Project Configurator is successful only if the Scrum/Kanban Boards is set to "None". If Boards are set (apparently unrelated to other settings) the following exception is raised:

An error occurred:

com.atlassian.greenhopper.service.rapid.ProjectRapidViewService.findRapidViewsByProject(Lcom/atlassian/jira/user/ApplicationUser;Lcom/atlassian/jira/project/Project;)Lcom/atlassian/greenhopper/service/ServiceOutcome;

Stack trace:

java.lang.NoSuchMethodError:
com.atlassian.greenhopper.service.rapid.ProjectRapidViewService.findRapidViewsByProject(Lcom/atlassian/jira/user/ApplicationUser;Lcom/atlassian/jira/project/Project;)Lcom/atlassian/greenhopper/service/ServiceOutcome;
at com.awnaba.projectconfigurator.jiraobjectfacades.AgileBoardToolsImpl.findByProject(AgileBoardToolsImpl.java:190)
at com.awnaba.projectconfigurator.projectconfigserialize.ExportManager.getViewsForProjects(ExportManager.java:317)
at com.awnaba.projectconfigurator.projectconfigserialize.ExportManager.dumpAgileBoards(ExportManager.java:300)
at com.awnaba.projectconfigurator.projectconfigserialize.ExportManager.createJAXBTree(ExportManager.java:139)
at com.awnaba.projectconfigurator.projectconfigserialize.ExportManager.dumpConfigurations(ExportManager.java:98)
at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigExporterImpl.doExport(ProjectConfigExporterImpl.java:95)
at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigExporterImpl.callExport(ProjectConfigExporterImpl.java:77)
at 

...
(truncated)

For the above attempt, the following export selections were made:

Filtering custom fields : Only those used in the project

User export options : Ignore invalid users

Group export options : Ignore invalid groups

Dashboards to export : With All Users or With Exported Projects

Scrum and Kanban boards to export : Associated To Exported Projects

If we set the "Scrum and Kanban boards to export" to "None" then the export was successful. How can we get the boards to export successfully?

v.2.1.2-J6 Project Configurator

JIRA v.6.4.14

Java 1.8.0_51

Thanks for any assistance!

 - Richard Fedoriuk

[José Marañón [Awnaba Software S.L.]]

(NOTE: This question was also submitted to our support email, and it was answered there. This answer is just for the benefit of other users that might be interested in a similar issue)

This problem may be due to a version of JIRA Agile wich is not supported by Project Configurator. Supported versions are JIRA Agile 6.7.7 or later (as explained here, in the section for "Agile boards").

In this case, upgrading to JIRA Agile 6.7.7 or later should fix this issue.