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All-in-one Report plugin: An error occurred while processing your request

Ana Kostic
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January 21, 2016

When I try to generate report, I get message "An error occurred while processing your request. Please try again later.". This message appears randomly and very frequently.

Is there any fix for this?

3 answers

0 votes
All-In-One Support
Rising Star
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January 22, 2016

Hello!

Yes, log files will be helpful in investigating the problem. Please email them to info@jirareports.com

Thank you and sorry again for the problem.

Regards,

All-In-One JIRA Reports

 

0 votes
Ana Kostic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 22, 2016

Sorry, but we have Jira server. The version of our Jira is 6.4.1. Can I send you some log file?

 

0 votes
All-In-One Support
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 22, 2016

Hello!

Thank you for contacting us and we apologize for the problems you are facing.

To help us investigate, please let us know your JIRA URL.

Regards,

All-In-One JIRA Reports

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