Asset fields and configuration information

[khalid Bsheer]

I did put our company asset in the cloud using insights plugin, can I query it in one of my workflow (connect the asset with the trouble ticket for example)

[Sandra _Mindville_]

Hi Khalid.

It looks like you are using Insight for Jira cloud, and for that, the link between Insight objects and Jira issues is different than on server/data center.

Here is a link to a video that shows how to link objects to Jira issues by using the Asset field (go to Jira integration section of the page): https://www.mindville.com/insight-onboarding-guide-cloud

I hope this helps,
Sandra

[Grzegorz]

Hi,

You need to create custom field in Issues tab on Jira Software admin panel.
In custom field You can filter objects from Insight Plugin.


After that, You need to assign custom field to project screen (Tasks, Subtasks etc.)

Than You can create issue and link something there

and see issues from insight object

Also in Issue Filters You can filter issues with connected insight objects etc.

Hope that helps.

[Grzegorz]

I found also there a reply from @Sandra _Mindville_ .

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/insight-object-attribute-link-to-jira-issue/qaq-p/1370953