Teams integration - unable to create issue

[Elad Kirmayer]

Hi,

I'm trying to work with the Jira Cloud integration in teams but i cant create issues

I keep on getting "Could not find project with key CP" and i actually do have such project, but i would expect to get a screen to select the project.

When i'm trying the create comment i always get "Please enter a valid issue key"

The only thing that works is viewing the issues.

Thanks for any assistance

[Erik Vanderstraeten · Accepted solution]

Hi Elad,

We are also experiencing this problem.

I'm prety convinced that I've figured out the issue as: current user doesn't have access to the first project in the Jira project list that the Teams app fetches.

I don't think you can access the request, but I mentioned your post in it.
So, as a reference, this is the support request: https://getsupport.atlassian.com/servicedesk/customer/portal/47/SPSP-17484

I'll try to remember to keep you posted on the status of this request.

PS: If I'm right, a workaround could be to create a dummy project with name and key "AAA" and give all Jira users access to that project.

[Elad Kirmayer]

Hi Erik,

Good shoot. I created the workaround and finally i can create issues.

If i can ask another question, is it possible to create an issue from the command line or open the create issue screen with the correct project? when i try the connect command, i get please select correct issue id.

Thanks,

Elad

[Erik Vanderstraeten]

Hi Elad,

Glad I could help by sharing my insights.

For your question: I dont know, I'm sorry.

Erik.

[Erik Vanderstraeten]

Hi,
Bug (+workaround) got registered: https://jira.atlassian.com/browse/JSWCLOUD-21245 

Add yourself as watcher if you want to get notified upon solution.