We are also struggle to make this work :
So.. i'm trying to find how i can tell an automated task to start another automated task. It seem the new ticket are created so fast, the other task can't see it... or all Automated task start all at the same moment.. that made one not seen what the other did.
Hi Erik,
Make sure the box for "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule." is checked on the second rule that is not getting triggered. Refresh and try again.
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