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Multiple P2 within 5 mins, raise P1.

Sachin Chaulagai
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September 14, 2025

I have Zabbix with Ops genie. When a node is down, it raises P2 alert. I want to make an alert policy that triggers P1 alert if multiple nodes down P2 comes at the same time. Maybe with in 5 mins or simultaneously. 

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Mubeen Mohammed
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 16, 2025

Hello @Sachin Chaulagai 

Thank you for contacting the Atlassian Community!

Please note that Opsgenie's native alert policies don't directly support complex conditions like counting alerts over a time period to escalate their priority. However, you can achieve this functionality by using Opsgenie's APIs by implementing external scripts or systems.

Our engineering team is made aware of this requirement with a feature implementation request. OPSGENIE-471 is the ticket ID for your reference.

I hope the details provided are helpful!

Regards

Mubeen Mohammed

Cloud Support Engineer

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