Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

OpsGenie API api.eu.opsgenie.com/v2/alerts/requests/:requestId 403

Rasmus Glintborg Larsen
Rasmus Glintborg Larsen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 18, 2025

Hello.

I am having issues giving permissions to an integration.

I can create alerts, and i can close alerts, but i get a 403 on the api.eu.opsgenie.com/v2/alerts/requests/:requestId endpoint - I have looked everywhere in OpsGenie, and i cannot figure out how to give permission to this endpoint.

 

This is the body i get back from the status 403 call.

 

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML>

<HEAD>
    <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
    <TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD>

<BODY>
    <H1>403 ERROR</H1>
    <H2>The request could not be satisfied.</H2>
    <HR noshade size="1px">
    Bad request.
    We can't connect to the server for this app or website at this time. There might be too much traffic or a
    configuration error. Try again later, or contact the app or website owner.
    <BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
    <BR clear="all">
    <HR noshade size="1px">
    <PRE>
Generated by cloudfront (CloudFront)
Request ID: rXXFlH1lVE2eOojieUwSWWkASIcBqSbFzKsXrWfsNsYRrWidTO2oTg==
</PRE>
    <ADDRESS>
    </ADDRESS>
</BODY>

</HTML>
Answer
Watch
Like Be the first to like this
211 views

1 answer

1 accepted

3 votes
Answer accepted
Rasmus Glintborg Larsen
Rasmus Glintborg Larsen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 18, 2025

All right, this was 100% on me.

I duplicated the working POST request in Postman and changed it to a GET and fixed the url etc but i never removed the body on the new GET request.

I got too hung up on the error message, about configuration error, or too much traffic alongside the status 403, I didn't notice the "Bad request" above it.

 

Hopefully this answer saves someone else an hour or two :)

 

Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.