Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Opsgenie external services priority mapping

Katrina Pambid
Katrina Pambid November 24, 2023

Under the external services priority mapping, what is the difference between 

Statuspage Impact Mapping and 
Problem Severity - Alert Priority Mapping?
Answer
Watch
Like Be the first to like this
281 views

1 answer

0 votes
John M
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 8, 2024

Hi @Katrina Pambid ,

John from Statuspage support here - happy to help!

The Statuspage Impact Mapping is for mapping alert priority directly from the Statuspage incidents that are created.

The Problem Severity - Alert Priority Mapping on the other hand, maps alert priorities for problems that you manually report directly from the Opsgenie service:

2024-01-08_15-46-46.png

2024-01-08_15-48-26.png

Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.