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Non billable policy: what does that mean for the users in that policy?

Dirk De Mal February 14, 2022

Hello,

We are looking into to the Atlassian access option to add a non billable policy. 

We found the non billable info Here .

Question is what would that mean for the specific users whom we add to that policy? Are they restricted from any access?

Thx all for the info and help.

Kind regards,

Dirk

 

1 answer

1 vote
Jimmy Seddon
Community Champion
February 19, 2022

Hi @Dirk De Mal,

Welcome to the Community!

From the documentation there are a couple of caveats with setting up a non-billable policy. 

First, if you have User Provisioning enabled and user coming from user provisioning cannot be included in the non-billable policy.

Once you have converted an authentication policy to a non-billable policy, any user you add to that policy will not be able to use SSO authentication and you can't enforce two factor authentication for them.

They will be treated as if Atlassian Access has not been setup for those users.

I hope that helps!

-Jimmy

Dirk De Mal February 21, 2022

Hi Jimmy,

Thanks for the info.

Made it much clearer for me.

Kind regards,

Dirk

Like • Jimmy Seddon likes this

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