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Issue with fetching users using SAML SSO

Davor Sedlan
Davor April 26, 2023 edited

We have configured the Identity Provider using Azure AD, and we are utilizing SAML SSO for authentication.

Authentication should work, but the users and groups are not showing up. Could someone please assist with troubleshooting?

 

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Narmada Jayasankar
Narmada Jayasankar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 26, 2023

Hi Davor, 

Please file a support ticket here and our support team will help with troubleshooting. 

 

Thanks,

Narmada

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