I want to find ticket who have the parent of the parent in (X)
Hello, With the IT team we configurated the sso for atlassian with Azure. Everything was ok, I switched the members to managed (mine too). I tried to connect again without cache but I get th...
I'm trying to create a board so I can see an overview of all my projects in one spot to easily identify and attack any issues based on the Due Dates, Phase, Progress (% Complete), Priority, Status, e...
Hello, following Atlassian's recent announcement of the acquisition of Borneo, I have several questions that I don't know if anyone has clarified yet, or if there is any documentation on the topic ...
We are currently considering making MFA mandatory for accessing our Atlassian environment applications, but we're wondering how this might impact third-party app integrations, as well as bots and aut...
Hi. We're on Standard plan with our organization at mhndigital.atlassian.net and we migrated to the cloud two years ago. Today, I got the error message "Uu oh! Something went wrong. There was a prob...
I'm looking for some advice from the community on best practices for group management through Azure AD. Is Scenario 1 possible? What are other people doing? What should I avoid? Where are ...
I'm using SCIM to provision users and groups to my Identity Provider (with verified domain) in Atlassian. I'd like to grant app access to the synced groups, but I'm not seeing any way to do that. Is ...
Hello, I want to know why the Atlassian Guard limit has been breached and why it does not match the current license of Jira/Confluence.
Hi! I would like to learn more regarding Atlassian Guard. My current org environment Atlassian Guard has exceed license limit. May I know what is the impact for this. The billing will be on July 202...
I am trying to add user from outside of my organization to our JIRA. Every time I try to add, it automatically add the member as "Deactivated" and cannot add the member. Why is the member being adde...
Hi, How can we have the new Centralized user management? We still have the "original" one and would like to move to the new style user interface. Regards, Manuel Mesquita
We just implemented JSM and verified our company domain, subscribed to the Atlassian standard plan, and integrated JSM with our Azure Entra. However, when we perform automatic account claims from JSM...
Hello, We have taken notice of your Q2 2024 release Multi Org Domain claims (by March 2024), We have been able to create up to 4 organisations for different users sharing the same domain. We...
Hi team, We are unable to access the Jira application and getting following issue: Error on the server level backend: 13-May-2025 04:17:10.428 WARNING [Catalina-utility-2] org.apache.catal...
Some user have set 2-step authentictaion now they are not able to login due to mobile issue, as a admin how can I disable it
We are trialing Guard premium and the documentation on the SIEM webhook is extremely limited. Has anyone setup a connection to either - Cribl - Crowdstrike Next-Gen...
Hi I'm trying to get Guard Detect alerts in a teams chat. Does somebody has a json that can be used for that AdaptiveCard? Because at this moment it looks like:
We have an organization account and I am a site admin. I need ability to capture the audit logs only for my site into a system like Splunk for monitoring. It does not look like these audit logs are p...
Hi Experts, In ORG API token, which Read scope is enough for getting users and group within our organisation. For the document it’s not clear which scope is enough for getting user and groups. ...
Hi everyone, I’m currently working on integrating Auth0 as our identity provider for Atlassian Cloud, using Atlassian Access with SCIM provisioning. For our internal users—whose email addresses belo...
I'm locked out of our account due to trying to change the idp settings to clean up users. Somehow I'm still logged into Atlassian community so I'm posting here. I can't seem to open a ticket because ...
Our SSO certificate expired yesterday and I'm unable to login through that method to open a support ticket to get it updated. The account that I made to bypass SSO no longer appears to be attac...
I have logged in through microsoft account and want to enable two factor authentication, but it is asking for password. The password is not the same as microsoft account so not able to enable TFA.
Hello I need to retrieve list of users of particular site. I'm using 3LO authorization. All endpoints from documentation returns users from all sites that I have in my organisation. I...
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