Is it possible to add past Maintenance Posts ?

[David Viagulasamy]

As i am started today StatusPage for our Website platform.

It would be interesting to get into StatusPage our all past historical maintenances .

Was is possible to create past Maintenance Post ?

Thanks for your insights ?

David

[Zach · Accepted solution]

Hey David, 

While it isn't possible to backfill an incident, there is a possible workaround that could help. 

1. Create a new maintenance and make sure the notifications are turned off so subscribers aren't confused about the maintenance notification.

• Make sure to also double-check the automation options to be sure that no tweets are posted, or notifications sent, for any of the stages of the maintenance.
• The messaging should probably be something typical for temporary testing to make it clear that it isn't a new maintenance post, and can be disregarded. This messaging can be edited later.
• I'd also suggest making the time of the maintenance to begin as soon as possible, and for the duration to be the span of 5 minutes so that the window it's on the page is narrow enough to avoid potential confusion for page viewers.

2. Once the maintenance has gone through the automation and been resolved, go into the maintenance section of the incidents portion of the management console. From here you can edit this maintenances creation/update/resolution stages times.

• You can do this by clicking on the pencil icon that appears in the top right of each update. From here you can change the dates and times on these, as well as edit the text to reflect the actual maintenance.

Let me know if this helps!

[David Viagulasamy]

I tried this ! and it works ! :) Thank you

[Chethan Premsingh]

how do we post emergency maintenance posts? even withe working emergency, the post calls out its scheduled?

[Zach]

@Chethan Premsingh you may need to reach out to the statuspage support team for their guidance as far as best practices. 

In my experience, emergency maintenance may be best posted as an incident in the case you're expecting to be immediately making changes. That being said a secheduled maintenance could be best because the 'scheduled' will only be in effect until the configured maintenance window begins, which will then move the maintenance to 'in progress'.