Unable to create API key as an Account Owner

[Tom Chandler]

I'm trying to generate API keys for my Statuspage and am having a weird issue. Instead of seeing API Keys or a Create button, there's a blue banner telling me to contact myself - it shows the email address that I use to log into Atlassian - in order to get an API key. I've tried refreshing the page and logging out and back in again to no avail.

[Tom Chandler]

Hi @Tansu Akdeniz ,

In the screenshot below, I've blocked out email addresses for privacy, but the one I point at is the email addres that I'm currently logged in with.

Thanks, I may have to contact support for this issue.

[Tansu Akdeniz]

Hi @Tom Chandler 

Welcome to the community!

Would it be possible to share the error/screenshot?

If problem persists, you can contact support via http://support.atlassian.com.