Confirmation email

[Pavla Štikarová]

My colleague didn't get the confirmation email after she requested an email address change. How can she change her email address?

[Pramod Sp]

Hello @Pavla Štikarová 

Welcome to the community!!

You can follow this doc : 

https://support.atlassian.com/atlassian-cloud/kb/change-atlassian-account-email-addresses/ 

[Pavla Štikarová]

That unfortunately doesn't fix the issue of my colleague not getting the verification email.

[Gaurav Kataria]

You might have to work with your IT team to troubleshoot https://support.atlassian.com/trello/docs/not-receiving-confirmation-emails-or-password-reset-emails/

[Pavla Štikarová]

we dont have any IT team and we easily changed email for another person of our team few days before...