Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I find out who my account admin is?

troy.sivak September 24, 2024

Suddenly, many of us now get a message that our account is managed by our account admin.  How do we find out who this is?

We have members that were deactivated, and cannot reactivate them.  Very frustrating.  Zero tech support.

 

1 answer

1 accepted

0 votes
Answer accepted
Brittany Joiner
Community Champion
September 24, 2024

@troy.sivak you'll need to create a support ticket for this as we're just community members so can't help with those issues. https://trello.com/contact

 

If you're on a free plan and unable to use that link, let me know and I can click a button to get someone from support to come look at this.

Brittany Joiner
Community Champion
September 29, 2024

@troy.sivak let me know if you need me to escalate this 

troy.sivak September 30, 2024

Thank you @Brittany Joiner.  I've been working through our IT to get people reactivated.  (I still don't know who our site admin is.  This is some well guarded secret.)

Brittany Joiner
Community Champion
September 30, 2024

Hahahah must be someone famous!

Brittany Joiner
Community Champion
October 11, 2024

@troy.sivak can you accept this answer if you're squared away on this? Just so if people come to the community with a similar question they can see its solved here (an internal IT issue)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
atlassian, opsgenie migration, jira service management, incident response, on‑call management, alerting tools, migration guide, devops operations, service reliability, atlassian learning, migration best practices, opsgenie support, IT operations

Join the Opsgenie Migration group 🚚

Heads up! Opsgenie's features are moving to Jira Service Management and Compass. Planning your migration? Join our dedicated group for resources and tips from Atlassian and the Community to ensure a smooth transition.

Check it out ↗
AUG Leaders

Atlassian Community Events