https://jira.atlassian.com/browse/TRELLO-1332 kind of talks about it, but it says that it's fixed when it's not.
I'm using the app
@Michael Ochsner
Below are my suggesstions
The native Trello app lets users reply by mentioning with "@" but lacks a dedicated reply button.
The "Threaded Comments for Trello" Power-Up provides true threaded replies.
Commenting permissions must be set to allow board members or workspace members, and users should have board membership to comment reliably.
Some users face UI issues where comments are not visible to workspace members unless they join the board.
To address I suggest below points
Confirm workspace members are added as board members if permissions allow comments only for board members.
Use mention "@" to simulate replies in comments.
Consider enabling the "Threaded Comments for Trello" Power-Up for proper reply functionality.
Check Trello board comment permissions under board settings to ensure "workspace members" or "members" can comment.
If these doesn't work open a ticket at https://support.atlassian.com/contact/#/
Thanks
Jayesh R
Hi @Michael Ochsner ,Welcome to community !
I will raise a support ticket to work with you on this issue, so I can check and ask for further details from your side.
Please allow me some time, and you will receive an email from me regarding this.
Thank you!
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