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I keep sending emails to accounts but get no answer. I only get automated messages about coffee

Kate Greenwood
Kate Greenwood
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February 8, 2025

Coffee beans. I have stopped using my boards until this gets sorted. How do I get to converse with an actual human being? 

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Renato Fagaraz
Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2025

Hi @Kate Greenwood !

Only Trello users with an active subscription can submit support tickets. More info here: https://support.atlassian.com/trello/docs/why-cant-i-submit-a-support-ticket/

In the meantime, if you can share what's wrong, I can try to help you through here.

Let me know!

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