Invoice - not charged on my creditcard

[ellen_cabrinetti]

We would like to be invoiced for the period of 2025. I do not want my credit card to be charged. Could you help resolve this for me?

[Alisson Sartor · Accepted solution]

Hi Ellen,

Welcome to the community

I recommend reaching out to our billing team directly through this secure link: Atlassian Support Contact. Since this involves sensitive information, it’s best to discuss these details privately with the team.

Thank you for understanding.

Kind Regards
Alisson
Trello Team