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2 questions

John Holte September 22, 2025
  1. How can I contact trello sales?
  2. When I went to ask a question here to this "Community" it indicates I have 2 trello accounts? How can I disseminate between the 2?

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Victor Dronov
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2025

Hi @John Holte

  1. Can you please share some more details, so I could advise a better channel for you? E.g. how many Trello users / seats are you looking to enable; were you looking for specific things unavailable with self-serve upgrade to a Premium plan, etc.?
  2. Can you please share a screenshot of this? (please feel free to remove personal information before sharing)
Victor Dronov
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2025

@John Holte our team has opened a ticket for this, you should now receive an email confirmation of that, and someone from the Billing team will be in touch soon! Please follow up here if you don't have it resolved.

John Holte September 22, 2025

Thanks @Victor Dronov

How about the 2nd question regarding 2 Trello accounts when asking a Community question?

Trello_support_portal-2.jpg

John Holte September 22, 2025

Also @Victor Dronov can you share the billing ticket number you created here?

Beverley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2025

Hi @John Holte

Here's the billing ticket we've created on your behalf: CA-3701132 

With regards to your question of how to differentiate the two Trello apps when asking a Community question, you should be able to choose either one when submitting a question, as both will be linked to the account you're logged in with.

As there isn't currently a way to differentiate, I'll log an internal feature suggestion with our Atlassian Community team to add a way for members to identify which Trello app to select if there are multiple listed.

I hope that helps!

Like Victor Dronov likes this
John Holte September 23, 2025

Thanks Beverley!

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