Can hot keys be switched? Issues with accidental archiving

[brad_patera]

My team uses the '@card' function when working with cards to communicate updates to status or changes.

Many times the tool lags slightly after the @ is entered and when they hit 'c' in the word card it archives the card instead of posting the @ in the comments.

This is a pretty annoying occurrence, is there a way to remap the archive hot key to something other than the letter c?

[Dreamsuite Mike · Accepted solution]

Hi @brad_patera I'm going to try to help, I think the other reply was with AI and pretty unhelpful...

This is definitely a possible thing with keyboard shortcuts. My muscle memory means I almost never do it anymore but I have watched as clients do it live while sharing screen with me.

It all depends on where the mouse focus is on the card back and unfortunately there isn't a solution for this. It can happen with labels and members too but definitely the @card thing is the most annoying.

There are 2 requests open for this, please vote for them:

https://jira.atlassian.com/browse/TRELLO-100

https://jira.atlassian.com/browse/TRELLO-1058

I personally think this could be easily fixed by making just archive one to be shift + C

You can set an automation to unarchive a card so cards are only archived with a certain state....This is a pretty rubbish workaround, but could also be adapted so that if cards are archived by certain people, to unarchive them etc...

Automation1:

when the "Archive" label is added to a card, archive the card

Automation 2:

when a card without the label "Archive" is archived, unarchive the card

[brad_patera]

@Dreamsuite Mike really appreciate this information! I have voted those both up and will start conversations about the two automations you suggested, while not perfect is a much more sustainable solution for now. Thanks again.

[Hrudu Shibu]

Trello's "C" shortcut archives cards can't be customized. To avoid accidental archiving when using @ mentions:

• Pause Briefly: Wait after typing @ to prevent lag issues.
• Use Mouse: Select members instead of typing @.
• Browser Extensions: Some tools let you remap shortcuts (use with caution).
• Give Feedback: Report the issue to Trello for potential updates.
• Check for Updates: Keep Trello and your browser updated for fixes.

These workarounds can help while waiting for Trello improvements.

[brad_patera]

@Hrudu Shibu Thanks for the feedback. Our group has tried your first two suggestions already and are not finding it very sustainable unfortunately. I will keep hope that there is a future update that will allow remapping hotkeys!
The letter C isn't very intuitive for archiving so it's a bit puzzling.

We also tried adding a button that will simply post a comment '@card', but as each comment will be different the button simply posts '@card', which avoids the archiving issue, but then the user needs to go and edit that comment to then enter the field.