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при создании сайта выдает ошибку

Елена
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2024

при создании сайта выдает ошибку: Произошла ошибка. Попробуйте еще раз. Если проблема возникнет снова, обратитесь в службу поддержки. (Идентификатор проблемы для Atlassian: 6a3a266e93a441228098858d8da60a5d.) а при обращении в службу поддержки просят адрес...

1 answer

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Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2024
Hello,
Welcome to the community.

I just checked our queue and didn't see any reports similar to yours. Let's check your browser first. Clearing your cache/cookies and allowing cookies would change this type of error.

Please see the article Troubleshooting browser issues with Trello for detailed instructions on troubleshooting any problems with Trello in the browser.

If that doesn't work, let's:
# Test using an incognito window of a supported browser like Safari, Chrome, Firefox, or Edge
# Test in a different browser

Could you try this and let me know if you're still having problems? Have a great day.
Mr. Dead
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 25, 2025

Произошла ошибка. Попробуйте еще раз. Если проблема возникнет снова, обратитесь в службу поддержки. (Идентификатор проблемы для Atlassian: 1c7a248538c543a7a8d68f25449c7d9c.)

 

Can you please help?

Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 25, 2025

Did you perform the troubleshooting steps I forwarded in the message above? This can solve your problem. 

Testing with a different browser and an incognito window are nice tests as well. It'll narrow the problem to a specific browser. 

If that doesn't solve you problem you can try to:

1- Test using a different device
2- Test on a different internet connection
3- Are other users seeing the same behavior?

You can also check the following:
* Do you have third-party cookies disabled?
* Do you use an ad-blocker/content blocker?
* Are you using a VPN?

If yes try to disable them and test it.

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