open board as recent user

[Guilherme Lira]

I’vc just doenloaded trelo for personal use, but I can’t open any board because is saying tbat I have achievwd the limit of free board, but I don’t have any yet.

[Sakshi Verma]

Hi @Guilherme Lira , Welcome to the community!

I have reviewed your account, and I can see that you have two Workspaces and two boards under them. Since the Workspace is still under the limit, it shouldn’t throw any errors. Could you please share a screenshot of the error message you’re seeing? Additionally, can you confirm the name of the Workspace under which you are trying to create a board, as you have two Workspaces?

I look forward to your response. Don’t worry, I’m here to help, and we’ll sort out this issue together.

Thank you!