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Trello log in loop on android

Laurent Guerard
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April 13, 2025

Hi! 

I have just downloaded the app on Android and when I want to use it, it asks me to log in, which takes me through a browser to the Atlassian page.

There I am able to log in but when it sends me back to the app, it still asks me to log in. 

I have tried uninstalling / reinstalling, wiping the cache etc but nothing works. 

Can you help me? 

1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2025

Hi @Laurent Guerard - welcome to the Community!

I've raised a support ticket so our team can help you get back into your account. You can view this ticket at https://support.atlassian.com/requests/TRELLO-214961/ and you'll be emailed updates. 

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