Unable to add comments

[Rafaella Konstantinou-Gray]

I am suddenly unable to add comments to any of my current projects. I can create a new task and add description to it but the option to add comments has disappeared.

I can however add comments to other collaborators in the same board as me with no issue! I tried logging out and back again, creating new projects as test but the option is not there.

Any ideas as to why?

[Gaurav Kataria · Accepted solution]

We had a bug today that is causing some members to not be able to post comments on a card. We are working on fixing it. 

[Andrea Crawford]

@Rafaella Konstantinou-Gray  can you refresh and try again? This issue has been fixed and it should work as expected for you now. 

[Rafaella Konstantinou-Gray]

Thank you, its working again now.

[Brandon Noack]

@Gaurav Kataria Hello Gaurav, I'm having the same issue. There is no way to actually add a comment. Ever since I updated to the new version I've been unable to add comments.  Can you help me? Thanks NVM - I just had commenting disabled. I fixed it. 

[Gaurav Kataria]

In the new design, comments are available as a panel on the right side of the card. You can click the rightmost button in the bottom to open the comments panel (see image below)

https://support.atlassian.com/trello/docs/new-card-back/

[Simon Ridgeon]

I've got the same issue with an inability to add comments to existing cards. The help information given seems to relate to adding to the 'Description' section for a new card, not 'comments' for an existing card??!