A lightning pace of changes taking place in technology is reflecting on all industries, including IT and ITSM. Such technologies as machine learning, artificial intelligence and automa...

• App Central
• Article
• actions-for-jira-service-desk
• addon-com.codebarrel.addons.automation
• atlassian-marketplace
• automation
• itsm
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Hello Community! I want to let Customers change assignee throught the portal.  I have already made one transition evailable on the portal, but field "assignee" is not avaliable for Customers. ...

• Jira Service Management
• Question
• actions-for-jira-service-desk
• assign
• customer-portal
• field
• jira-service-desk
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Nowadays, self-service becomes a new sexy. Customers seek on-demand experiences, and even support teams need to take that into consideration. According to Atlassian, we can provide a successful ...

• App Central
• Article
• actions-for-jira-service-desk
• atlassian-marketplace
• atlassian-support
• automation
• customer-satisfaction
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