...ishing we had known about #HUGOPS back then, it definitely would have come in handy :) Having also been on the other side of the coin as the client, I was extremely patient with IT Service Desk staff, a...

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...ead the full report on the Atlassian Blog 🗣Comment with something your team learned from an incident in 2018 and we'll send you a free #HugOps poster to display in your workspace in 2019.&n...

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