Hi Community, This is Wednesday again, and Weekly knowledge growth with Jira Guru! Today's topic is "Jira Service Management and How to work with Service Requests?" ------- ...

• App Central
• Discussion
• beginner
• devsamurai
• jira-service-management
• service-request

* I currently work for a small entity using the Jira server edition 4.5.1 * Within Jira we have a single project deployed called ITHELPDESK * ITHELPDESK acts as a single queue for users reporting: ...

• Jira
• Question
• change-management
• incident-management
• itil
• itsm
• jira
• +4 more tags...

By default when setting up a JSD project several issue types are added. 2 of them are  Service Request Service Request with Approval both workflows are very similar but with an added appro...

• Jira Service Management
• Question
• automation
• jira-service-desk
• jira-service-desk-cloud
• jira-service-desk-server
• service-request
• +1 more tag...

Hi, Over the years I've worked in a lot of IT (support) environments with several tools (who shall remain nameless :)). On thing that i've noticed is a consistent struggle on how to task different ...

• Jira Service Management
• Question
• jira-service-desk
• jira-service-desk-server
• server
• service-request
• sub-task
• +1 more tag...