My objective is to acquire, maintain and manage a cross-resource (our "resources" are our Justice System Applications), project team composed of Developers, Quality Assurance (QA) Analysts, Specialist and Engineers as well as Application Help Desk Support personnel. I have 30 years of experience providing services that include Project Management, Business Analysis support, QA and Help Desk Management, Call Center/Help Desk Implementation planning services, and generating deliverables.