Hi everyone,
I'm using JSM on which there are several emails hooked up collecting submissions. I would like to automate to indicate the updating of fields depending on which email the request was sent to.
Example:
Someone sent a ticket to email X - update field to value 01
Someone sent a ticket to email Y- update the field to value 02, etc.
Hello @Michał Wilczek
Welcome to the Atlassian community.
This topic was discussed in a November 2024 post here:
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