For our Robot framework Automation i want to:  from our project (e.g. PRJ) extract gherkin test steps from the testing board. The test-case is created with cucumber steps and dataset. (PRJ-00...

• automation
• cloud
• robot
• xray

I have created an automation to identify issues that have remained in a "new" status for an extended time using a scheduled automation and JQL as follow:   NOT status CHANGED AFTER -24h AND st...

• automation

Looking for an easy way to delete (bulk edit maybe) multiple alerts. 

• alerts
• automation
• jsm
• opsgenie-cloud

The interface & docs for this feature are woefully under-developed. It's not clear how to do simple things. The "Lookup issues" action says you can: Search for up to 100 issues using JQL and ...

• automation

Hello Team, I have created an automation rule where I am trying to track the total time a ticket spends from the moment it moves to "In Progress" until it reaches "Done". However, I am encountering...

• automation

Is there a possibility to clone the tickets from the Jira Software Project/JSM to the Product Discovery project via automation rules? I tried to set up the rule, but I'm getting the below error even...

• automation
• idea
• jira-product-discovery

I want to stop the JIRA rule execution if the condition is not met. But I did not find the trigger action as a stop rule execution. Can you help me?

• automation

Hi everyone,  I’m trying to create a Jira Automation rule in Jira Product Discovery that transitions an idea to the “READY FOR USER STORY” status when a custom field (Architecture Status) is se...

• automation

I am viewing my Kanban board and I move an Epic from any open status to "Canceled" or "Completed". A automation that checks an issue when it transitions into either "Completed" or "Closed" is trigger...

• automation

The following objects weren't edited Unable to update objects This is the error I receive when trying to follow the steps provided : How to update user type attribute of an Asset objects usi...

• automation

If an action item is added to a specific confluence space, I want it to automatically create a Jira ticket. The Jira ticket would go into a new board. I would want this to occur in multiple spaces.&n...

• automation

Hello all, Still kind of new with creating JIRA automations. I've currently run into an issue with one  that is supposed to retrieve the top three recommended knowledge base articles for an iss...

• automation
• knowledge-base

"I have a custom value, such as a sasNumber , that I need to send to my API when an object is created. How can I include this custom value in the HTTP request Post Data?"

• automation
• insight

Hello everyone, I need assistance in creating a JIRA automation that sets the summary of an issue based on specific fields. The automation should format the summary using the following fields: Prü...

• automation

I am working on JSM and after post incident review closed and users should receive emails and may I know that how can we write the automation.

• automation

Hello! I've got another automation question for everyone. I am trying to do the following: If a custom field (called Platform for this purpose) has iOS as a selected option, then add the unrele...

• automation
• cloud
• jira

Hi! We tried searching for examples on the internet, but it seems that there is no option to send notifications for mobile in JSM. Have you tried setting this up? Thanks!

• automation

Hi, I currently have an automation running that rolls up story points to the epic. However, it uses lookup Issues, which is limited to querying only 100 results. Some of my epics have more than 100 ...

• automation

automation to include a keyword (3 digit at starting) in jira summary field of story.   if user creates a story with summary "app is down and reports are not working" i am looking for a autom...

• automation

Hello, I am trying to create an automation that extracts a date out of the description field and updates the Due Date on the issue. I thought I had it working, but I have tested different dates, and...

• automation
• due-date

Hi, I am using JSM and I am looking for a way to achieve the following. - I have a form attached to a Request Type. In this form, I include the "Description" field as I need to have it after variou...

• automation

Hi! is there a way to set a rule to close a ticket after a customer doesn't respond or give feedback on after several days?

• automation

When a page's status changes to the status you specify (i kept the ootb page statuses) So when the page status changes to "Rough Draft", I want the linked Jira issue (Confluence page is linked from ...

• automation
• cloud
• cloud-automation
• confluence-automation
• confluence-cloud
• +2 more tags...

i want to update the goals fields all stories of epic by automation when i update an epic , i want to update the story with the same goals thanks

• automation
• cloud
• cloud-automation

Hello Atlassian Community,  I found a post that is very similar to the issue I am facing, with regards to writing automation across Jira and JPD.  The example that I read that was very clo...

• automation