Atlassian Automation

  Over the next few weeks, we'll be rolling out a new Atlassian Automation enhancement across all products and editions, designed to increase the reliability of your rules. Automatio...

• Article
• administration
• automation
• cloud-automation
• confluence-administration
• confluence-cloud
• +3 more tags...

Update Mar 7, 2025 We’ve added a new feature to Atlassian Automation to help you easily identify rules that were recently triggered through a legacy incoming webhook. For existing rules with incomi...

• Article
• automation

Hi, All How to set up an automation rule in Jira to ensure that an issue can only have the "Impediment" flag added if a comment explaining the reason is provided.  Restrict adding a flag w...

• Question
• automation

Hi. I would like to create the following automation When: A new STORY is created Then: an EPIC is set up with the same name as the trigger STORY The EPIC is then set as the parent of the trigger...

• Question
• automation

    Currently, a meeting ticket is generated when the component is set in the epic. If the component is changed again, another meeting ticket is created with a new ticket type. I want to ...

• Question
• automation

Good afternoon all, we are currently building an automation that should automatically notify either the assignee's and/or reporter's manager using a smart value. We are using Atlassian Guard with...

• Question
• automation

Hello,  we created a Jira Product Discovery template which allows us to standardize tickets creation.  However, if people create tickets from Jira, the template does not load.  ...

• Question
• automation
• jira
• jira-product-discovery
• template

Hi, As per documentation page Manage organization detail fields, "Organization detail fields contain information about your organizations that give you and your agents important context and he...

• Question
• automation

  Trying to create subtasks where the parent task is a service request using automation for jira, it works when i create a new task but doesn't work when i set the create new issue as a sub tas...

• Question
• automation

Hello all! It's me again with another use case I've had for a few customers now. The requirement is that the customer has a deadline, usually for a workflow transition, and they want to under...

• Article
• automation
• deadlines
• performance
• sla
• workaround

...ith this query  issue in linkedIssues("{{parentBundle}}", requires) ans status != done   then, i try to analyse the smartvalue. I tests with  {{lookupObjects.isEmpty}} = true {{l...

• Question
• automation
• jira-cloud

Hi, I'm trying to auto-assign an issue to a particular person if certain conditions are met. The conditions are determined by customer selection of values in a cascading selection field. I've tried u...

• Question
• automation
• cascading-select

Good morning, Taking a shot in the dark here :)  Is it possible to use Jira automation (or another method) to display a "transition screen" only when certain conditions are true?  I a...

• Question
• automation
• screen
• transition
• workflow

  Hi everyone, I'm using JSM on which there are several emails hooked up collecting submissions. I would like to automate to indicate the updating of fields depending on which email the reques...

• Question
• automation

Hi !! I am creating a rule where I need to calculate the end time of a worklog. There doesn't seem to be a smart value for this. So I assumed I could create a new variable in my rule and assign it ...

• Question
• automation

Hi @Jira-Connectwise Integration and everyone  I am working on Wazuh-jira integration , I have created an project in jira , and in the integration script , I need to mention the proje...

• Question
• automation

Dear Atlassian Automation Community,   I have created the below automation to Update Tasks Start and End Dates according to Sprint Dates - To update the dates i am using the below - ...

• Question
• automation
• question

Hello, I need to create an automation that retrieves the ongoing sprint for each project in Jira. With the sprint name and the respective project, I want to validate whether the sprint name follows...

• Question
• automation

Currently, my org has an automation that updates the story points on a feature every time story points are added to that feature's child stories/bugs/spikes.  However, this runs A LOT and we ...

• Question
• automation

Hi all,    I didn´t find any solution so maybe you can help. I´m trying to make an automation rule, on xx day of each month I receive an email and want that rule to show on Board + Cal...

• Question
• automation
• cloud

Recently, I encountered a requirement to automate tasks based on field data from advanced forms in Jira without relying on the "Forms submitted" trigger. While Atlassian provides documentation on acc...

• Article
• a4j
• automation
• form
• forms
• jira-automation
• +1 more tag...

This article discusses how to effectively access and manipulate JSON data using smart values and JSON functions in Atlassian Automation Cloud. Whether you are working with data from an "Incoming webh...

• Article
• automation
• cloud
• cloud-automation
• json
• smart-value

Hi, I'm trying to iterate a list of possible custom field options from the Jira API rest/api/3/field/customfield_10670/context/11056/option and match one of them against a regex to "select" it. I ...

• Question
• automation

We started using automation to alert staff that a ticket remains open without a response.  We instructed them using this comment in the ticket.   It appears your issue is still open. ...

• Question
• automation

I would like to know if it is possible to create an automation rule in Jira cloud that is triggered by a self and global transition. This transition is global, so executable from any states and it go...

• Question
• automation

Hi Community, I tried searching for a solution, but couldm't find a clear instruction on how to solve my problem. Hopefully you can help me out.  I've been following this guide, to co...

• Question
• automation
• cloud

The intent is to have the results of several filters used in several tables in one email report. While the Lookup issues are able to pull up the tickets fine, I'm stumped at how to store the full re...

• Question
• automation
• cloud