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Comparison within a field followed by a comparison to another field

Sven Meier August 29, 2025

Dear Community,

Could someone please help me with the automation I try to build?

There are several steps I need help with.

 

1. Comparison of values within a field. We have a customized field called "ICE Task". We can put in multiple ICE Tasks within that field. Now, I would like to compare the values of that field to be specific {{triggerIssue.customfield_10104.RELEASE}}. Would that be even possible? (The information you get from that look like: LG57_24.09.00)

2. Comparison between different fields: If 1. is possible I would like to compare the lowest release with another field called "Avaloq Release", to be specific again {{issue.customfield_10103.Name}}. The information you get from that looks like: 24.09.00

3. If 1. and 2. is possible I would like to have different actions depending of the result of the comparison.

3.1. If 2. is true then create an approval and transition work item status

3.2. If 2. is false then send an email and do not transition work item status.

 

I was able to make a comparison between "ICE Task" and "Avaloq Release". That looks like this: it is a smart value condition

- First Value: {{triggerIssue.customfield_10104.RELEASE}} (= ICE Task)

- Condition: contains

- Second Value: {{issue.customfield_10103.Name}} (= Avaloq Release)

Any help or tip is encouraged and greatly appreciated.

Sven

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