Hi @Holly A ,
Welcome to the community,
Jira Automation Rules and the JSU Automation Suite for Jira Workflows are both tools to automate tasks in Jira, but they work differently and suit different needs.
Jira Automation Rules
These are built-in tools in Jira that let you automate tasks without needing to code. They work by setting up:
- Triggers: Events like issue creation or status changes that start the automation.
- Conditions: Criteria that must be met for the rule to run (e.g., the issue must be a certain type).
- Actions: Tasks the rule will do, like updating fields or sending notifications.
Use Cases:
- Auto-assigning issues to certain users based on issue type.
- Notifying teams when an issue changes status.
- Escalating issues by changing their priority if they’re unresolved for too long.
- Syncing issues across projects automatically.
Jira Automation Rules are great for general tasks and simple automations.
JSU Automation Suite for Jira Workflows
JSU is an add-on focused on adding specific actions within Jira workflows. It includes:
- Post Functions: Actions that happen automatically during workflow transitions (e.g., creating subtasks).
- Conditions and Validators: Rules that control if a transition can happen based on certain criteria.
- Advanced Workflow Control: Like auto-updating linked issues or syncing fields between related tasks.
Use Cases:
- Automatically creating subtasks when a certain issue is created.
- Enforcing required fields before moving an issue to a new status.
- Closing linked issues when a parent issue is closed.
JSU is best for teams needing detailed control over issue workflows and transitions.
Choosing Between Them
- Use Jira Automation Rules for general, high-level automations that cover many different tasks.
- Use JSU Automation Suite for specific, detailed workflow automation where you need control over issue transitions and field rules.
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