I want to pay for the month of October 2025.

[Cletus Odogwu]

My Credit Card expired, I got a new one. I want to udate my Card Details but your system is not allowing it. I am on a monthly billing and I want to pay for the month of October. Please help.

[Shwetha Suvarna]

Hey @Cletus Odogwu 

Welcome to Community…

I understand that you have already tried editing the Expired Card Details and were unable to complete the process.

• You would like to find an alternate method to complete the Bill payment for the Month of October. Please correct me if I am wrong.

The best method I can suggest is to edit the Card details and then complete the payment on https://admin.atlassian.com/billing

• Go to admin.atlassian.com/billing. Select your billing account if you have more than one.
• From the side navigation, select Payment method.
• Find your card and select Edit.
• Follow the prompts to make edits.

For more details, please follow the page

• https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/

For further support on Billing-related issues, I would recommend you raise an issue with us at:

• https://www.atlassian.com/company/contact/purchasing-licensing#/
  
  
  

Best Regards
Shwetha Suvarna