Hello! I am on my free trial finish for premium subscription and about to choose a plan (for a year contract). I am not sure if we really need Premium right now, so I am wondering if I would be able ...
Hi Atlassian Community, I'm the organization admin for our Atlassian/Bitbucket account. I was able to add a credit card for a plan, but now I realize that I cannot remove the credit card, and I don'...
Hello everyone! I'm a Bitbucket free plan user, and I recently received an email notifying me that my Workspace exceeds the 1 GB limit that will be applied on April 28th. I was wondering if I can s...
How can I add a new billing account if the previous billing account user has left the company and their account is suspended due to a domain change?
Hello Atlassian team, I downgraded my subscription to the Free plan, removed all additional users (now under 10), and made sure that there are no paid apps installed. However, I still see a m...
Hello Team, Xray license is not enabled, kindly enable it for monthly subscription for single user, as our work is stuck. Regards, Shriya
Hello! I am currently being charged a $33 recurring monthly charge, however, I cannot see any non-free-bills on my accounts. I would like to get this resolved, so I can stop getting billed for someth...
There is a sometimes very buggy time I have 2 Free Plugins from the Marketplace but the System looks like it can not distinguish between free software and paid software making the Billing system t...
I cannot download invoices even in the areas advised. Rob
No one from Sales is contacting me to get an estimated price for Enterprise. I have tried at least 5 times online to contact sales. How do you get them to contact you?
I didnt even notice that, it was in a standard description and I just remember going for the free plan. Now my Jira is deactivated, and I have information there that I need for my project. How do I g...
Não tenho interesse nesse produto/serviço, quero cancelar! Achei que estava criando uma conta para assistir filmes e vim parar aqui!
Hello, I am using Mac. Can anyone help me with this? Thank you.
we are trying to make the payment for our outstanding invoices. Unfortunately the system is not allowing us to make payment need help
Dear Team I am Tan ( Cathay ). We want to change the information on the invoice Invoice number: IN-002-926-727 Invoice date: Feb 24, 2025 Because our company changed its address, we w...
My invoice has been issued, but the company information is incorrect. I have corrected the information. Please re-issue the invoice for me.
Dear All, We need to process the payment for Atlassian invoice IN-002-791-572 as soon as possible. Could you please let us know which of the following payment options you prefer? Bank Transf...
I am trying to pay invoice IN-UK-000-318-007 by credit card. Can you send me a link to do this please?
I'm a student trying out of my jira how can i back my projects which is NagaMed. why do might credit our bills, how can i back my projects
We have a discounted plan for 35 users in our all volunteer non-profit organization. we need to add 5 more multi-board users. Will the discounted persuser price remian the same? I don't want to add ...
Bonjour, j’ai une demande pour un client final. Pouvez-vous me contacter par mail svp Cordialement
I can't add the creditcard to the payments metod. Can we change the payment metods for the invoice per bank transfer?
Доброго дня. підкажіть, буд ласка, як можна додати нових користувачів до Плану Стандарт Джира. наразі є План Преміум Джира, і я хочу його залишити для вибраних користувачів. ціль: мати 2 Плани Джи...
I received an email saying my Free Trial has come to an end. I wish to continue as a paid user or subscriber or whatever its called these days. I have spent over an hour trying to find th...
Хочу отменть бесплатню Премиум подписку в Трелло
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