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Data management does not allow file upload

Timothy Johnston March 14, 2025

I am trying to upload an export space; but the Data Management section of the admin Mission Control does not have such an option. 

Is this a new feature? What am I missing? 

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Marc - Devoteam
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March 14, 2025

Hi @Timothy Johnston  

Welcome to the community.

Can you provide some more detail, screen shots.

I can still upload space export in my instance and other instances I manage.

Timothy Johnston March 16, 2025

Thanks @Marc - Devoteam 

It is a premium cloud trial. 

The options i get on the Data Management screen are as below. I don't see a way to upload a backup: 

Screenshot 2025-03-17 081334.png

Marc - Devoteam
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March 17, 2025

Hi @Timothy Johnston  

You are looking at Data Management in Atlassian Administration, you need to be in the Data Management setting in Confluence administration.

So get into Confluence and use the cog wheel to enter Confluence administration and then go to Data Management and import.

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Timothy Johnston March 17, 2025

Well, that solves everything! 

Thank you, much appreciated. 

After import, I had to change the space permissions, by logging using the admin key, and applying other space permissions to the new space, and then voila. 

 

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