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An account cannot create SR via API

Eve Seck
Eve Seck
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October 16, 2024

Hello 

 

I 'm searching for help: one of our account used to create SR via API is said to have no permissions to do so. 

It can create SR via the portal or directly on the site ; When dip diving i see that the account is not in the project we want to create a SR in

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Samuel Gatica _ServiceRocket_
Samuel Gatica _ServiceRocket_
Community Champion
October 16, 2024

Hi @Eve Seck 

Welcome to the community!

Could you please provide the details regarding the API and the approach you are using to create the service request?

 

Best regards
Sam

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