404 when accessing the form API endpoints

[Joseph Ojo]

i am trying to get form details of a project/issue. i have tried what is written on the documentation page on how to get form details on a project/issue. i copied the python code and substituted the values.

This is the error reponse

{

"error": "Not Found",

"message": "No message available",

"path": "/jira/forms/cloud/xxx-xx-xx-xxx-xxxxx/project/xxxx/form",

"status": 404,

"timestamp": "2023-05-25T09:59:49.624619Z"

}

The doc page:

https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-project/

what am i doing wrong

[Jan Verbeke]

Hi,

Having the same issue.
One extra remarks we could check ?

Jan

[Joseph Ojo]

Hello @Jan Verbeke ,

It turned out that i got a couple of things wrong (Cloud Id and Form Id). The code Id, i saw when i visited admin.atla.... did not work and i feel the API docs should have explained how to get those credentials.

i went to the form page and click on "Export in XLSX" while having the developer console opened, that's how i got the Cloud Id (i look at the network tab, the requests the browser was making). After that, i realized after spending hours that each form has its own unique id.

After getting the issues, you will iterate and get the form index of each issue

get_form_index_url = f"https://api.atlassian.com/jira/forms/cloud/{cloudId}/issue/{issue_key}/form"

The 'id' key of the returned response is the formId, then you will hit this next url

f"https://api.atlassian.com/jira/forms/cloud/{cloudId}/issue/{issue_key}/form/{form_id}/format/answers"

This is the headers i used

headers = {

"Accept": "application/json",

"X-ExperimentalApi": "opt-in"

}

i can strip my python code  to remove things peculiar to me and share with you, if you would want that

[Yahyaa Bham]

absolute legend. I needed to see this to find the cloud ID! 

[Charlie King-Miller]

Legend is right.  Why was this so hard to find?!

[Graham Twine]

Hello @Joseph Ojo 

From the documentation

https://api.atlassian.com/jira/forms/cloud/{cloudId}/project/{projectIdOrKey}/form

Three things to verify

1. Verify the {Cloud ID} is valid

2. Verify the {project key} is valid?

3. Has the account making the call got the Browse Projects Permission on {projectKey}

[Joseph Ojo]

1) yes the project key is correct, i confirmed that by hitting this endpoint 

/rest/api/3/project/{projectIdorKey}.

2) The cloud id was gotten by visiting this url https://admin.atlassian.com/ and selecting the organization. ref (https://community.atlassian.com/t5/Jira-discussions/What-is-my-cloud-id/td-p/900091)

3) yes it does, it is the admin account and the project endpoint returned data

[Roman Pankovski]

Hi there!

I've got the same problem: 

{
"timestamp": "2024-07-24T08:27:31.314094535Z",
"status": 404,
"error": "Not Found",
"message": "No message available",
"path": "/jira/forms/cloud/{correct cloud id}/issue/{accessible issue key or id}/form"
}

Any advices?