How to find who created an issue using REST API?

[Anthony Test]

Hi!

I was looking at this documentation https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-get for the Jira API and was trying to figure out how to see who reported/created the ticket. I am using script runner for this so I will have the current issue as a context variable but don't know how to access the user that created the ticket. Thanks!

[Marini Marini · Accepted solution]

Hi @Anthony Test 

You can use the following:

https://<sitename>.atlassian.net/rest/api/2/issue/ITS-2032?fields=reporter

Once you capture the response and store it in a variable, e.g. reporter, you can access the reporter name by the following:

reporter.displayName

You will need to get familiar with the JSON format response whenever you call a JIRA rest API so that you know how to access the correct object.

Thank you,

Marini

[Nic Brough -Adaptavist-]

You might want to look at "creator" instead, in some cases.  Reporter can be changed, but creator is always the account that did the typing/rest call.  

(The most obvious use for this is a helpdesk situation - Agent Alice takes a call from customer Charlie, and types up the request or issue while on the 'phone to them.  Alice creates the issue, but the reporter is Charlie, so Alice names Charlie as the reporter)

[Anthony Test]

Awesome, that makes sense. Thank you!