Jira Cloud instance slow

[Sara Perez]

Our Jira Cloud instance is extremely slow today. At first, I thought it was just affecting me, but several users have since reached out expressing similar issues. Page loads are taking 30+ seconds, transitioning issue status takes a long time, etc. 

[Victor Law]

Hi @Sara Perez

Welcome to the community.

I suggest submitting a ticket to Atlassian Support, as this could be a regional or environment-specific issue.

https://support.atlassian.com/contact/#/

On top of that, you may monitor if there is any known performance degradation on the Atlassian Status page:

https://status.atlassian.com/

Thank you.

[Yatish Madhav]

Hi @Sara Perez 

Just out of curiosity and if you are the admin, how many +-:

- projects

- statuses

- issues in total

- users

- issue link types

- resolutions

do you have?

Also, is this happening to you and the users in incognito/private browser mode too?

Thank you 
Yatish

[Kevin Taylor]

I'm seeing the same today.

I have a new instance with just two projects and only seven issues.

It's taking on average 10 seconds to respond to a mouse click and up to 20 seconds to reload after the click. I saw that there was a report of "degraded performance" yesterday. It says it is resolved, yet I'm still seeing these delays.