Can we link different project on the same issue?

[Rita Saad YOUNES]

Hello , 

when my  project 1 arrive to a In progress I create a task in project 2 automatically.

When task is done from project 2 the status changed to under admin process in project 1 and I want to create a task in project 3 and relate it to project 1.

what is going with me than i can relate project 2 to project 3, but for me i want to related project 3 to project 1

Is it feasible?

[Vishal · Accepted solution]

Hi @Rita Saad YOUNES 

This should be possible with multiple automations, what I can think of is below three automations:

Automation 1 : Task from project 1 moves to In Progress, creates task in project 2 & link them together.

Automation 2 : When Linked Issue status changed to Done status, change status of Task from Project 1 to Admin process.

Automation 3 : Create an automation with Issue transition trigger when issue transition to status Admin Process, create task in project 3 & link them together just like automation 1.

Hope this helps.

[Rita Saad YOUNES]

Hello @Vishal 

I tried the way you say but because the second automation , the third is not working ,.

When the status changed automatically it didn't go through the third automation.

[Vishal]

Hi @Rita Saad YOUNES 

Please make sure to check this box in the rule details of automation 3, if unchecked, the third automation will never trigger.

Check this box & see if it works & let me know how does that go.

[Rita Saad YOUNES]

Thank you so much it works great :)

[Vishal]

Hi @Rita Saad YOUNES 

Happy to know that it worked out, good luck :)