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502 Bad Gateway

JeffWu
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August 21, 2023

Hi,
This morning, we encountered a "502 Bad Gateway" error when using Jira. We tried accessing Jira from different devices and encountered the same 502 issue.

螢幕擷取畫面 2023-08-22 123129.png

3 answers

1 accepted

4 votes
Answer accepted
Prerna Sony
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 21, 2023

@JeffWu , 

There seems to be an active incident. We have updated our Jira Software Status Page with details of the incident and will be providing further updates on the page. Please click on 'Subscribe' so that you are updated on the progress and resolution.

Hope this helps!

BR,

Prerna

JeffWu
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August 22, 2023

It has been restored now.

Thank you for your assistance🙏

Laxman Sahani
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February 11, 2025

Bhai mere paise nahin a raha hai divine mein petrol kiya tha vah bhi nahin aaya 

 

0 votes
Prerna Sony
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2023

Hello @JeffWu ,

The issue has been resolved for now. I suggest you to once check and confirm here .

Looking forward for your response.

BR,

Prerna 

0 votes
Prerna Sony
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 21, 2023

Hello @JeffWu ,

Welcome to the Atlassian Community !

These are some of browser related errors.

  • Could you please try again after clearing cache/cookies ?
  • Could you please try the same from different browser or Incognito mode  ?
  • What happens when you just go the the base url of your product and not that specific project?

Please let me know how it goes after trying above steps.

BR,
Prerna

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