AUtomation for csv import

[Jaime Basco]

Hello community,

We need an automation rule for CSV import.
Is it possible to create a rule to automate this import?

I am not seeing how to create this rule with Jira cloud automation.

Can anyone help us?

Thanks

[Bill Sheboy · Accepted solution]

Hi @Jaime Basco 

That is not directly possible with an automation rule for Jira Cloud.

A rule can create issues directly, and can call REST API functions, and so a possible work-around (which I have not tried) is to:

• attach a CSV file to an issue
• have a rule call the REST API function to get the attachment's content
• iterate the values in the web response to create the issues...or...transform the web response into JSON that could be consumed by the REST API function to bulk-create issues

This would be limited to the constraints of attachments and to the processing limits of automation rule branches (i.e., only up to 100 things for a branch) and the bulk-create (i.e., up to 50 issues for a single call).

Kind regards,
Bill

[Edwin Stol · Accepted solution]

There is no action available for a .csv import. If you want to automate issue creation, you can look into the 'Create Issue' action or creating issues via the REST-API:

https://community.atlassian.com/t5/Jira-Software-questions/REST-API-for-Creating-bulk-issues-in-JIRA-Software-using-the-CSV/qaq-p/1301255